Last Updated: October 20, 2026
1. Introduction
ELVORIA™ respects the privacy of visitors and customers. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit ufden.com, place an order, subscribe to communications, or contact our customer support team.
ELVORIA™ is owned and operated by Zhengzhou Tuoshao Network Technology Co., Ltd., with Zhang Yanlong as the owner.
By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy and data protection laws.
2. Information We May Collect
The information collected depends on how you interact with our website.
Information you provide may include:
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Name and contact information.
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Email address and phone number.
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Billing and delivery addresses.
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Order details and purchase history.
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Information submitted through customer support.
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Product reviews, feedback, or other content you choose to provide.
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Marketing preferences and newsletter subscription status.
Payment-related information may be processed by the payment provider selected at checkout. The information available to us depends on the payment service and transaction.
Technical information may be collected automatically when you browse the website, including IP address, browser type, device information, operating system, access times, and interactions with website pages.
Cookies and similar technologies may also collect information about website usage, preferences, and performance.
3. How We Use Information
We may use personal information for the following purposes:
Order management: To receive, confirm, process, and fulfill purchases.
Delivery coordination: To arrange shipping, provide tracking information, and address delivery problems.
Customer support: To respond to questions, investigate complaints, and handle returns, refunds, cancellations, or product issues.
Payment administration: To coordinate payment authorization, identify transactions, and address payment disputes.
Website operation: To maintain functionality, troubleshoot errors, and improve the shopping experience.
Security and fraud prevention: To identify suspicious activity, protect accounts, and safeguard the website and transactions.
Marketing: To send promotional messages when permitted by law and, where required, when you have provided consent.
Legal compliance: To meet applicable legal obligations and establish, exercise, or defend legal claims where necessary.
4. Legal Bases and Choices
Where applicable privacy law requires a legal basis for processing, we may rely on the performance of a contract, compliance with legal obligations, legitimate interests, consent, or another lawful basis available under the relevant law.
Where processing relies on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not invalidate processing that lawfully occurred before the withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies and related technologies to support essential store functions, remember preferences, understand website performance, and support advertising where applicable.
These technologies may include:
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Essential cookies: Necessary for core website features, shopping cart functions, and checkout.
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Preference cookies: Used to remember selected settings where supported.
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Analytics cookies: Used to understand site usage and identify improvements.
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Advertising technologies: Used where applicable to measure campaigns or present relevant advertisements.
You can manage cookies through your browser settings and any cookie preference controls offered on the website. Disabling certain cookies may affect the availability or performance of some features.
6. Sharing Information with Service Providers
We may share relevant information with third parties when reasonably necessary to operate the store or provide requested services. These parties may include:
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Ecommerce and website hosting providers.
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Payment processors.
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Shipping carriers and fulfillment partners.
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Customer service and communication providers.
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Analytics and website performance services.
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Marketing or advertising partners, where applicable.
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Professional advisers, regulators, or public authorities where legally required.
We do not sell personal information in exchange for money. Some privacy laws define certain advertising-related disclosures or data sharing more broadly than an ordinary sale. Where applicable, we will respect the rights and choices provided by those laws.
Third-party providers may process information under their own privacy policies and applicable contractual obligations.
7. International Data Transfers
Depending on the service providers used to operate the store, personal information may be processed in countries other than the country where you live.
Where applicable law requires safeguards for international transfers, we will take steps required by that law.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, dispute resolution, fraud prevention, and legal compliance.
Retention periods depend on the type of information, the purpose of processing, and applicable legal requirements. Information that is no longer needed will be deleted, anonymized, or otherwise handled as permitted by law.
9. Data Security
We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a security incident affects personal information, we will take steps appropriate to the circumstances and provide notices where required by applicable law.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
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Request access to personal information.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Request a copy of certain information in a portable format.
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Object to or restrict certain processing.
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Withdraw consent where processing is based on consent.
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Opt out of certain targeted advertising or data-sharing activities where applicable.
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Appeal a privacy-rights decision where required by law.
To make a request, contact service@ufden.com. We may need to verify your identity before responding. Certain information may need to be retained where permitted or required by law.
11. Marketing Communications
If you subscribe to promotional emails, we may use your email address to send updates, offers, or other marketing communications where permitted.
You may unsubscribe by using the link in a promotional email or contacting us directly.
Even if you opt out of marketing, we may continue to send essential transactional communications, such as order confirmations, shipping updates, or responses to support enquiries.
12. Third-Party Websites
Our website may contain links to external websites or services. We do not control the privacy practices of independent third parties.
When visiting an external website, review its privacy policy and terms before providing personal information.
13. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by law.
If you believe a child has provided personal information inappropriately, contact us so that we can review the situation and take appropriate action in accordance with applicable law.
14. Regional Privacy Rights
Residents of certain jurisdictions may have additional rights under local privacy laws. These rights may include access, deletion, correction, portability, objection, and choices relating to targeted advertising or certain forms of data sharing.
We will evaluate valid requests under the law applicable to the individual and the relevant processing activity.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, service providers, business practices, or legal obligations.
The revised version will be published on this page with an updated date. Where required by law, we will provide additional notice or obtain consent for material changes.
16. Contact Information
For questions about this Privacy Policy or requests relating to personal information, please contact:
Brand / Trademark: ELVORIA™
Owner: Zhang Yanlong
Legal Company Name: Zhengzhou Tuoshao Network Technology Co., Ltd.
Website: https://ufden.com
ELVORIA™ is owned and operated by Zhengzhou Tuoshao Network Technology Co., Ltd.
Business Address:
Room 1015, 10th Floor, Building A (West of Qinling Road, North of Jianshe Road), Zhongyuan District, Zhengzhou City, Henan Province
Customer Support Email: service@ufden.com
Customer Service Phone: +86 13631305841